Privacy Policy

Section 01

Introduction

Welcome to NextWave Hub. We are committed to protecting your personal information and being fully transparent about how we handle it. This Privacy Policy explains what we collect, why we collect it, and what rights you have over your data.

This policy applies to all information collected through our website (n3xtw4vehub.com) and any related services, orders, or communications.

By using our website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please stop using our website.
 

Section 02

What We Collect

We only collect information that is genuinely needed to run our store and serve you properly. Here is exactly what that includes:

TypeExamplesWhen Collected

IdentityFirst name, last nameAt checkout or account creation

ContactEmail address, delivery addressAt checkout or contact form

TransactionOrder details, purchase historyWhen an order is placed

TechnicalIP address, browser type, pages visitedAutomatically on site visit

MarketingEmail preferences, newsletter statusWhen you opt in

We never store your full payment card details. All payments are handled securely by our payment processors.
 

Section 03

How We Use It

We use the data we collect only for these specific purposes — nothing more:

• To process and fulfil your orders, including sending order confirmations and shipping updates

• To manage your account and provide customer support

• To send marketing emails — only if you have opted in

• To improve our website, product range, and overall customer experience

• To detect and prevent fraud or suspicious account activity

• To comply with our legal obligations under UK and EU law
   

We only send marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at Jakedso@hotmail.com

Section 04

Sharing Your Data

We do not sell, trade, or rent your personal data to anyone. We only share your data in these limited and necessary circumstances:

• Service Providers — trusted partners who help us run our store, such as payment processors, shipping carriers, and email platforms

• Legal Requirements — when required by law, court order, or government authority

• Business Transfers — in the unlikely event of a business sale or merger
   

All third-party providers are contractually required to keep your data confidential and use it only for the specific purposes we define.
 

Section 05

Cookies

Our website uses cookies to keep things running smoothly and to understand how visitors interact with our store. We use three types of cookies:

• Essential Cookies — required for the site to work, including your shopping cart and checkout

• Analytics Cookies — help us understand site traffic anonymously via tools like Google Analytics

• Marketing Cookies — used to deliver relevant ads via Meta and Google Ads

You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect how our website functions. For full details, please see our Cookie Policy.
 

Section 06

Data Retention

We only keep your data for as long as it is genuinely needed. Here is a clear breakdown:

• Order and transaction data — up to 7 years for legal and tax compliance

• Account information — for as long as your account remains active

• Marketing preferences — until you unsubscribe or ask us to delete them

• Analytics data — typically up to 26 months

When your data is no longer required we delete or anonymize it securely in line with applicable data protection law.
 

Section 07

Your Rights

Under UK GDPR and EU data protection law, you have the following rights. We take all of them seriously:

Right to Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data — your right to be forgotten.

Right to Restrict

Ask us to limit how we process your data in certain situations.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to us processing your data for direct marketing at any time.

To exercise any of these rights email us at Jakedso@hotmail.com. We will respond within 30 days.
 

Section 08

Security

We take data security seriously. We use appropriate technical measures to protect your information including:

• SSL encryption across all pages of our website

• Secure PCI-DSS compliant payment processing

• Restricted internal access to personal data on a need-to-know basis

• Regular security reviews of our systems and processes

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While we take every reasonable precaution, no internet transmission is 100% secure. If you believe your account has been compromised, please contact us immediately at Jakedso@hotmail.com

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Section 09

Children

Our website is not directed at children under the age of 13. We do not knowingly collect data from children. If you believe we have accidentally collected data from a child, please contact us immediately and we will delete it promptly.

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Section 10

Third-Party Links

Our website may contain links to third-party websites including social media platforms and partner brands. These sites have their own privacy policies which we encourage you to review. NextWave Hub is not responsible for the privacy practices of any third-party site.

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Section 11

Changes

We may update this Privacy Policy from time to time. When we do we will update the date at the top of this page. If we make significant changes we will notify you by email or via a notice on our website. Continued use of our site after any changes means you accept the updated policy.

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Section 12

Contact

Questions about this policy or your personal data? Get in touch and we will respond within 24 hours:

• Email: Jakedso@hotmail.com

• Website: n3xtw4vehub.com

• Response time: Within 24 hours, Monday to Friday

• Trading as: NextWave Hub, United Kingdom